Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our Return & Refund Policy carefully before making a purchase.

📦 Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

The item must be unused and in its original packaging

Proof of purchase (order number or receipt) is required

Items that are damaged due to misuse or normal wear and tear are not eligible for return.

❌ Non-Returnable Items

The following items cannot be returned:

Clearance or sale items

Gift cards

Personalized or custom-made products

💰 Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed to your original payment method

It may take 5–10 business days for the refund to appear, depending on your payment provider

Shipping costs are non-refundable.

🔁 Replacements

If you receive a defective, damaged, or wrong item, please contact us within 7 days of delivery.
We will arrange a replacement at no additional cost.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect

Return shipping fees are non-refundable

📞 Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: costaorgho2006@gmail.com